added value…
We believe great working relationships are based on added value, and so see ourselves as a preferred partner, where going the extra mile is just part of the package!
1. logo placement and typesetting
You get access to our in-house design studio for all logo placements, typesetting and reformatting requirements. We will always follow your CI guidelines and get your final approval before running the production on any job.
2. logistics
Due to our multi-territory experience, we’ve become forensic about sending your stuff together to your various branches and stores to save you money. You are all about proactive, instead of defensive distribution.
3. communication
We’re dedicated to keeping you in the loop. You will receive weekly production status reports and scheduled catch-up sessions, so that you always know exactly where your jobs are in the production line.
4. conferences and events
We’ll work with the team to arrange conference and event goody bags and other merchandise, all packaged and pristine, so you can tune all your energy to focusing on the actual event. We also track major events in your calendar and ensure we understand your business needs.
5. reliability
We only deal with suppliers that we know we can rely on from a quality point of view. We make sure your branded products and printed material are delivered on time and make sure you’re happy with the service you receive. We also respond to your requests swiftly and accurately, giving you the peace of mind to relax and know you’re in good hands. Nothing will fall through the cracks with us on the job.
6. service
We believe in great customer service. All the time. Our focus is well and truly on you.
7. simple
No more running around. Deal with one person who will do it all for you. We’re dedicated to our clients and know the best way to do this is to provide individual, personalized client management. One point of contact from start to finish.
8. experience
Enjoy the efficiency of working with someone who knows what they’re doing and where to go to get your job produced. We have both ad agency and corporate experience under our belts.
9. cost-savings
We know in advance which suppliers are going to be the most competitive for specific jobs. We deal direct with the factories and printing houses, so we can guarantee competitive prices without cutting corners or compromising on quality. We are transparent when it comes to quoting and there are no hidden costs.
10. quality
QC is our middle name. We will exceed your expectations with our superb quality control and guaranteed SLA’s.
11. speed
We provide you with these key aspects: Best price, best quality. The third part of the formula is turnaround. Because we’re a conduit for our many clients, it means that we are sending our suppliers an enormous amount of work. So, our suppliers respond swiftly to any of our urgent requests for fast turnaround, because we’re a very large, very regular trade client of theirs. We work to meet your deadlines. When the timeframe is tight we source an item locally, but if we have a longer lead-time, we’ll source it offshore for a more competitive price.
12. look good
We make you look good, with our super-efficient processes and workplace performance. You will feel more in control with our detailed reports and timescales.
It’s attention to details that really counts. If there are any issues, we make things go smoother, or if your plate is full, we can take over. We will also send you relevant product ideas and suggestions on a regular basis that you can share with your team. We have your customers at the forefront of our minds in every proposal we make, every single day.
